FAQ

Are there any questions?

Here you will find frequently asked questions and answers.

Shipping costs short for B2C store

Deliveries to Switzerland are handled by our partner company Claro, for deliveries to France you can order from our partner company Solidar' Monde.

Shipping costs (including legal value added tax)

Domestic deliveries (Germany):

We charge shipping costs at a flat rate of 3.90 € per order.
From an order value of 30,00 € we deliver free of shipping costs.

Deliveries abroad:

We charge shipping costs abroad as follows:

Austria: 3,90 €
Belgium: 10,00 €
Denmark: 10,00 €
Estonia: 10,00 €
Finland: 10,00 €
France: 10.00 €
Italy: 10.00 €
Luxembourg: 10.00 €
Netherlands: 10.00 €
Poland: 10.00 €
Portugal: 10.00 €
Sweden: 10.00 €
Spain: 10.00 €
Czech Republic: 10.00 €
Hungary: 10.00 €


From an order value of 60,00 € we deliver abroad free of shipping costs.