FAQ

Frequently

Asked Questions

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Who are your partners in Ghana?

Since 2017, we have been working with around 861 farmers who are organized in the Yayra Glover partner initiative. In addition to organic farming, the initiative trains the farmers in farm management to increase the yield and quality of the cocoa and thus increase the farmers' income. You can find more information at here.

What proportion of the purchase price goes to Africa?

Almost half of the net price (approx. 43%). For an average bar of chocolate, this is only about 6%. With fair trade chocolate it can be as much as 7 to 8%. To ensure that the country of origin receives a truly fair share of your chocolate, we bring all the well-paid jobs in processing and production to Ghana.

So that the trade can cover its costs (buildings, personnel, capital costs, ...), it receives around 42% of the net purchase price. fairafric AG needs the remaining 15% to cover costs for sales, marketing, certifications, transportation, storage and personnel.

Why are we now an AG?

On 21.04.2021 we reached a new milestone on our mission "Decolonize Chocolate": Since this day we are officially an AG! Since it is our common goal to revolutionize the chocolate world and to break new, truly fair ground in the cooperation between the Global North and the Global South, we built a solar-powered factory in rural Ghana last year. It currently employs over 50 people, who receive many times the local wage level, as well as other benefits such as pensions and social insurance. The factory is already the largest employer in the region and creates further jobs in supplier companies. This step has enabled us to increase the social impact in the community enormously. At the same time, however, it has also placed a heavy financial burden on us, as we have to pay the costs for raw materials (over 1.2 million euros in 2021) in advance and our budget was exhausted after the factory was built.

To overcome this financial challenge, we decided to become a public limited company. By issuing preference shares in which shareholders have no voting rights, we can now acquire sufficient financial resources. At the same time, we can prevent large investors from jeopardizing fairafric's mission. We do not pay our interest to big banks, but to our supporters who share our values. We would therefore like to take this opportunity to thank you for your support, as none of this would have been possible without you. We hope you can understand our decision and look forward to continuing to write a piece of chocolate history with you!

What do you think about child labor?

Child labor is absolutely taboo for fairafric, there is zero tolerance here. There hasn't been a case of child labor on the farms we work with for years. In general, it can be said that child labor is less of a problem throughout Ghana than in the neighboring countries of Ivory Coast and Togo.

The most important thing is that our farmers have understood that investment and education are worthwhile. Investing in resources and better farming methods brings higher yields. And investing in their children and their education brings significantly more than their work on the plantations. The additional income that our farmers earn through their organic certification and training in efficient, sustainable farming enables them to afford a long education for their children. Some of our farmers' children already have a university degree!

Our experience shows that when we pay farmers more for cocoa, they invest this additional income in their children's education. They are aware of the importance of education for their children and do not want to miss a single day of school.

What is the difference between fairafric and fairtrade?

For fairafric, the focus is on shifting value creation to Africa. From bean to bar in Africa! By producing locally, we create skilled and well-paid jobs.

According to the World Bank, each of these jobs creates a further 2.8 jobs in supplier companies. The increased income enables our employees to give their children access to further education. We are convinced that the sustainable way out of poverty is through education.

The farmers go through the organic certification process and are supported by our bonus of 600$ per tonne of cocoa. We also invest in training the farmers. This benefits the yield and quality. And it pays off for the farmers, as they generate additional income through their own efforts.

We asked them what they would do first with the increased income. The answer was education - the education of their children is a priority for our farmers.

Why does fairafric chocolate not carry the Fairtrade seal?

Our approach goes further than any certification. For one thing, we pay higher prices to our farmers per ton of cocoa than the labels. Our purchase price is always at least USD 600 above the world market price. The absolutely decisive factor is that we shift the entire production and thus 100% of the added value to Africa.

This creates skilled and well-paid jobs in the production of end products in Africa, in addition to work on the farms. Unfortunately, these jobs are not created by conventional manufacturers or even conventional suppliers of Fairtrade chocolate in Europe or the USA. We want to change that. We produce from the bean to the bar in Africa.

Which sugar does fairafric use?

We source fair organic cane sugar from Pure Life in Mozambique and send it to our factory in Ghana.

At what temperature does fairafric chocolate taste best?

This varies depending on the variety and your own preferences. Our dark chocolate varieties taste best at above room temperature (>25 degrees Celsius). Try it out and let us know what you think. But be careful, if we don't want to eat the chocolate straight away, we store it in a dry place at low temperatures.

What is MOSH/MOAH and how do we control it?

The German Food Association states that due to environmental factors, a certain basic level of mineral oil hydrocarbons (MOSH/MOAH) or similar substances in food is generally unavoidable. In addition to the uptake of mineral oil hydrocarbons through recycled packaging, the chemical compounds also enter food through lubricating oils from processing machines or food additives. By extracting samples and then analyzing them with a mass detector, it is possible to determine exactly whether a food contains the two substances. We have been producing in our own state-of-the-art organic chocolate factory in Ghana since 2020. Regular testing for MOSH/MOAH is just as much a part of quality management here as checking organic quality. The production facility and the quality management system there therefore comply with the strictest international and European hygiene and safety standards. We at fairafric assure our customers and partners that our products meet the highest quality and taste standards and are absolutely flawless in terms of food law.

How much does the trade earn from a bar of faiafric chocolate?

We sell the bar for 1.62€ net to all our retailers. That is the industry average. This means that retailers receive slightly less than a third of the net purchase price to cover their costs (buildings, staff, capital costs, etc.).

The cocoa and production in Africa account for slightly more than a third (the average is 6%, which arrives in Africa) and fairafric AG needs the remaining third to cover costs for sales, marketing, certifications, transportation, storage and personnel.

Which parcel service do you use?

We ship worldwide with DHL (gogreen - climate-neutral shipping).

What is the best way to store the chocolate?

Our chocolate stays at its best when stored in a dry and cool place between 14 and 18 degrees Celsius.

Are all the ingredients in fairafric chocolate GMO-free?

Yes, 100%. As part of our organic certification, we can also provide full proof of this.

What does - from tree to bar in Africa - mean for fairafric?

We are convinced that the best way out of poverty in many African countries is to shift the entire value chain to the countries concerned. That's why we buy cocoa from farmers we know, pay a bonus of USD 600 per tonne of cocoa and can trace every bean back to the plantation.

We transport all the ingredients to our factory in Ghana, where the chocolate is then produced on site and finally packaged. In this way, we increase Africa's income from a bar of chocolate by a factor of 4 compared to conventional chocolate. We also increase Africa's income many times over compared to Fairtrade.

How does your chocolate get from Ghana to Europe?

Our factory is in Suhum. The chocolate is loaded onto a container ship from the factory. To ensure consistently high quality, the chocolate is transported to Europe in a refrigerated container at 16 degrees and 60% humidity.

What does transportation in a refrigerated container mean for the ecological footprint of your chocolate?

A refrigerated container like the one we use, which is kept at 16 degrees Celsius and 60% humidity, emits around 1208 kg of CO2 on the route between Tema (Ghana) and Hamburg (Germany). By comparison, a "normal" container consumes 876 kg of CO2 on the same route, which is around 332 kg less (source: Hapag Lloyd). To put these emissions into perspective: A direct flight by one person from Munich (Germany) to Accra (Ghana) is equivalent to the emission of around 1138 kg of CO2 (source: atmosfair).
Since our Kickstarter campaign in 2018, we have been investing in offsetting projects to compensate for transport emissions as well as all other emissions that occur during the production of chocolate.

Are the seasonal workers on your plantations paid a fair wage?

The payment of unskilled workers (who, in addition to harvesting, are mainly responsible for tending the plantations) is a matter of negotiation between the workers and the plantation owners. In Ghana, it is usually the case that all farmers help each other and pay each other with mutual labor, so they always work in the community, which is considered very important. Working alone doesn't really exist in Ghana.

An example from Suhum: During a visit to Suhum near Accra in early 2017, Hendrik (founder of fairafric) asked an elderly plantation owner, who can no longer work herself due to her age, how much it would cost her to have the farm completely weeded. She pays one worker 20 cedi a day and cooks everyone a meal, which is probably worth around 5 cedi. The statutory minimum wage in Ghana was raised from 7 to 8 cedi (approx. 2 US$) per day in January 2017. 20 cedi for a day laborer is relatively high in Ghana. It required 5 workers for 5 days.

fairafric chocolate is not only available in Germany: In which other countries are there stores that sell fairafric?

In Switzerland, Austria, France, the Czech Republic, Slovakia and many other countries in Europe.

How high is the export share?

The export share is currently around 20% and rising.

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Why is fairafric chocolate fair?

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Made in Ghana

Origin, Partners & Impact in Ghana

Our chocolate journey begins where cocoa grows: in Ghana. We work directly with farmers, investing in training, fair pay, and long-term partnerships – and shifting value creation to where it belongs. This creates genuine impact that goes beyond mere commodity trading.

Impact

Price, Value Creation & Fairness

We believe in transparency, not empty promises. Here, we show how the price of our chocolate is made up, how much of it actually reaches Ghana, and why our approach goes far beyond traditional Fairtrade. Instead of just trading raw materials, we create value, jobs, and prospects locally – making fairness measurable and comprehensible.

Climate-positive

Our Road to Climate Positive

For us, producing climate-positive chocolate means: We want to sequester more CO₂ than we generate. To achieve this, we continuously work along the entire value chain – from cocoa cultivation to production and transport – to reduce, avoid, and offset emissions.

Jobs Created, Chocolate Loved

Company, Mission & Structure

fairafric represents a new way of making chocolate: from bean to bar in Africa. Our mission to "Decolonize Chocolate" drives us to shift value creation to where cocoa grows, thus creating fair, long-term prospects. In this section, you'll learn why we chose the legal form of a public limited company, who owns fairafric, and how you can support our mission or even become a part of it – as a customer, supporter, or investor.

Quality you can taste.

Ingredients, Quality & Product Safety

Good chocolate starts with good ingredients – and doesn't stop at strict quality control. We rely on organic raw materials, transparent supply chains, and modern production standards so that our chocolate not only tastes better but also meets the highest demands for safety and quality.